Only to have it not work either? My headset costs $250, and it is supposed to be compatible.

You could have gotten Astro A40s for that price, and they work great. There is a chat volume setting in the PS4 menu under audio devices in which you can set that volume of the chat audio. If you are listening to the game audio as well through the headset, you can even balance volume of game audio and chat audio separately using a knob on the mixamp.

That's what I have. It's working at the moment, but it hasn't always. The volume has seemed inconsistent.

Do you use the USB or the cord?

I had persistent problems with joining games and XBL parties. Specifically, I could not host anything - I could join, as long as someone else in the group had what their XBone considered to be "open" NAT. This was a major problem because the one person I tended to play Forza with a lot had a router which constantly needed rebooted in order to be "open." It would work immediately after a reboot, but I few days later we'd try to connect and it wouldn't work. I was actually the one with the more severe problem, but the solution was always for him to reboot his router (since at least he could temporarily recover). Very frustrating for him.

None of this would have bothered me much if it weren't for the fact that my 360 worked fine with that router for years. And not just acceptably well, PERFECT. It used to be that any time anyone had trouble joining a game or initiating chat, the solution was always to have me host. I was very proud of the fact that 360 stuff ALWAYS worked if I hosted. And in 5 years of running that PFSense firewall with my 360, it needed rebooted exactly ZERO times. Not just with respect to the 360 - the whole time I ran that box, it never once had ANY issues, until the XBone arrived.

Well, that went on longer than I'd intended, but this particular problem really irritates me.

Only to have it not work either? My headset costs $250, and it is supposed to be compatible.

You could have gotten Astro A40s for that price, and they work great. There is a chat volume setting in the PS4 menu under audio devices in which you can set that volume of the chat audio. If you are listening to the game audio as well through the headset, you can even balance volume of game audio and chat audio separately using a knob on the mixamp.

That was a joke.

Does your chat work normally using the Xbox headset? Or does neither headset work?

If neither headset works with either controller, then I'd contact Microsoft hardware repair and get ready to ship them your console.

Yeah, this is where we are, I'm afraid. It's been so hit and miss all along that I've been reluctant to think that it's really broken for good. I had high hopes for this software update.

Only to have it not work either? My headset costs $250, and it is supposed to be compatible. It's working right now. The disc drive is not trying to eject my disc right now. Messages work sometimes, and the PS4 interface is weird--the store especially (why do they play vidoes in tiny boxes you can't expand?). Luckily for them, Microsoft made a hash of their storefront, too.

Your reading comprehension sucks.

I do not think that means what you think it means.

I have tested multiple headsets.

You only said that for the Xbone. Which, isn't exactly the ideal way to test a headset, what with the proprietary adapter and all that...

I bought them not have to buy another headset, and most other gaming headsets I might buy would be a step down, in terms of sound quality.

That totally screams "I have tested multiple headsets", I don't know why I could have thought otherwise.

Your PS4 ain't all that. I probably should have left it alone, but I don't love either console. There are things I like and dislike about each.

Stay on one topic, please. That whole ramble has nothing to do with Headset issues on current-gen consoles. Heck, that they work "just fine" on last-gen consoles is borderline irrelevant, since Microsoft requires a proprietary adapter (not guaranteed to work 100%) for this gen, among other required compatibility updates, ...

It's not irrelevant in that I know the headset works. Their adapter is supposed to work. Chat doesn't even work with the default Xbox headset, though.

who knows what's up on the Sony end other than a potential clash between how the audio works between the game, the system, and the headsets (Destiny has a different way to set up audio than the PS4's mixing, which is a problem compounded by a third-party headset having its own volume settings)...

If the manufacturer says it works, it should work, and it does right now.

I think you should buy a Gold headset ($60-$100 depending on deals) for the PS4. It's relatively inexpensive, solid quality, and guaranteed to work (literally guaranteed).

If I wanted to buy a headset that worked with only one system, I would have.

That you complain about "having to step down in quality" is kind of odd, since your current situation is apparently not providing you with an ideal experience. How old is your current headset? They don't last forever, you know.

If chat was all I cared about, I'd buy a cheap Plantonics and be done with it. I've established the headset works. Barring abuse, I'd expect a $250 set up to work for a long while.

The last time you were in a party you would bounce between not hearing us, and sounding far away...

Yeah, well, maybe Sony wants people to have to buy their Gold doohickey, and they're not so eager to support the competition.

Here's the thing, Korny. My headset and chat has worked like a dream for weeks at a time. Switching between consoles has been smooth as better. Then it stops working, then it starts working again. I've spent days of my life troubleshooting this on both consoles since I bought them. It's not knowing when I sit down whether I'm going to have chat tonight that gets me. I'm sick of it.

And before Korny tells me what a damn shame it is, I'm not completely happy with the PS4 either. Chat volume can be flakey...

You are literally the only person besides Bones to ever have a problem with the chat system ...

I'm not literally the only person besides Bones--that's just foolish.

Statistically speaking, nope. I've never run into a single other person besides you two who had an issue, and I've played with hundreds of people...

Happens to me too. So now you're up to 3.

Never played with you on PS4, so it's still 2. ;)

It's actually just 1, because the Bones thing was a joke since he simply didn't know how the headset worked, rather than it not working.

And before Korny tells me what a damn shame it is, I'm not completely happy with the PS4 either. Chat volume can be flakey...

You are literally the only person besides Bones to ever have a problem with the chat system ...

I'm not literally the only person besides Bones--that's just foolish.

Statistically speaking, nope. I've never run into a single other person besides you two who had an issue, and I've played with hundreds of people...

Happens to me too. So now you're up to 3.

Does your chat work normally using the Xbox headset? Or does neither headset work?

If neither headset works with either controller, then I'd contact Microsoft hardware repair and get ready to ship them your console.
If neither headset works with just one controller, then I'd guess the headset jack is damaged on that controller.
If only the Astros don't work on either controller, then I'd guess your Xbox headset adapter is damaged and needs to be replaced.
If only the Astros don't work on just one controller, well, you already said that's not the case.

Only to have it not work either? My headset costs $250, and it is supposed to be compatible. It's working right now. The disc drive is not trying to eject my disc right now. Messages work sometimes, and the PS4 interface is weird--the store especially (why do they play vidoes in tiny boxes you can't expand?). Luckily for them, Microsoft made a hash of their storefront, too.

Your reading comprehension sucks.

I do not think that means what you think it means.

I have tested multiple headsets.

You only said that for the Xbone. Which, isn't exactly the ideal way to test a headset, what with the proprietary adapter and all that...

I bought them not have to buy another headset, and most other gaming headsets I might buy would be a step down, in terms of sound quality.

That totally screams "I have tested multiple headsets", I don't know why I could have thought otherwise.

Your PS4 ain't all that. I probably should have left it alone, but I don't love either console. There are things I like and dislike about each.

Stay on one topic, please. That whole ramble has nothing to do with Headset issues on current-gen consoles. Heck, that they work "just fine" on last-gen consoles is borderline irrelevant, since Microsoft requires a proprietary adapter (not guaranteed to work 100%) for this gen, among other required compatibility updates, and who knows what's up on the Sony end other than a potential clash between how the audio works between the game, the system, and the headsets (Destiny has a different way to set up audio than the PS4's mixing, which is a problem compounded by a third-party headset having its own volume settings)...

I think you should buy a Gold headset ($60-$100 depending on deals) for the PS4. It's relatively inexpensive, solid quality, and guaranteed to work (literally guaranteed).
That you complain about "having to step down in quality" is kind of odd, since your current situation is apparently not providing you with an ideal experience. How old is your current headset? They don't last forever, you know.

The last time you were in a party you would bounce between not hearing us, and sounding far away...

Put your console in a DMZ? I assume if you already tried everything the internet suggested then you tried that or you otherwise can't do DMZ for one reason or another. But if not, it can usually fix mic issues and the like.

To clarify, Monochron's talking about using the DMZ function on your router to forward all incoming connections to the console (you'd have to try the XBone and PS4 one at a time). If it's a networking problem, this is a good troubleshooting step, just don't leave DMZ enabled permanently.

Woah, you guys both live around RTP? Me too.

Reading "Morrisville" and "RTP" on this forum is super surreal . . .

There's quite a few NC people in this forum. I don't know where Duncan lives these days, but the NCSU in his name isn't a coincidence :)

Are you really moving this week?!

Yes! My life since December 15th has been pretty ridiculous, but we're moving on Friday (I'll only be at work Tues and Wed this week). This whole thing was kind of a rush job--we knew we'd move eventually, but things got hurried along as of recent. I'd love to catch up with you before I go. Maybe lunch on Wednesday somewhere around RTP? I'm working down in Morrisville now just south of RTP

Woah, you guys both live around RTP? Me too.

Reading "Morrisville" and "RTP" on this forum is super surreal . . .

And before Korny tells me what a damn shame it is, I'm not completely happy with the PS4 either. Chat volume can be flakey...

You are literally the only person besides Bones to ever have a problem with the chat system ...

I'm not literally the only person besides Bones--that's just foolish.

Statistically speaking, nope. I've never run into a single other person besides you two who had an issue, and I've played with hundreds of people...

Here's a crazy idea: Buy a different headset.

Only to have it not work either? My headset costs $250, and it is supposed to be compatible. It's working right now. The disc drive is not trying to eject my disc right now. Messages work sometimes, and the PS4 interface is weird--the store especially (why do they play vidoes in tiny boxes you can't expand?). Luckily for them, Microsoft made a hash of their storefront, too.

Are you okay? you've gone into a full-on curmudgeonly ramble...
I don't see what the price of a third-party headset has anything to do with compatibility. If you are having chat problems across multiple consoles with the same headset, logic dictates that maybe the consoles aren't the issue, especially when their first-party headsets have no issues.

Your reading comprehension sucks. I have tested multiple headsets.

Everything else is an odd ramble. I think you need to take a nap, Kermit. ;)

Probably.

My larger point is that both consoles have their issues. My Astros work fine with the 360 and PS3. They have not worked fine with the PS4, but they are working at the moment. I bought them not have to buy another headset, and most other gaming headsets I might buy would be a step down, in terms of sound quality.

Your PS4 ain't all that. I probably should have left it alone, but I don't love either console. There are things I like and dislike about each.