I've heard Cody is a awesome person to chat with in person! I hope I have that opportunity. :)

word substitution is fun. I mean if we can make excuses for luke, why not cody ;)

I'm certianly not trying to make excuses or telling anyone they don't have a right to feel a certain way. I am trying to remind us all of context. Also, not to make assumptions or point fingers, but guess who's website has generated a ton of traffic the last 24 hours? ;)

And Deej does a pretty good job at it. I would never want to be the spokes-hole for a much beloved company that is having advertising and marketing handled by Voldemort.

I have disliked the tone of his writing for some time. I'm not sure when my feelings changed, but now everything he writes sounds condescending to me. This quote from the article sums up my feelings pretty well:
"Personally, I’m bugged more by DeeJ’s subsequent responses than I was by Smith’s initial comments. DeeJ is probably a perfectly charming man in real life, but he has always come off as a smarmy presence on Destiny’s various message boards, often responding to widespread player concerns with a jokey, condescending tone that feels out of touch with the community. His second response in particular stands out to me—how he’s sure to start by telling the person to whom he’s responding that the collector’s edition has sold out, before noting “but that’s not the point. Right?” The way he begins his promise of better rewards by telling us what “the real conversation here is,” as if the players who started this conversation need to be reminded what it is."

I honestly usually appreciate his tone. Bungie has always been a little condescending and border-line insulting, it's part of the way they work, which I always find much more genuine than companies who act like a parent comforting their child (and often don't end up making any changes).

On an unrelated note though, I found his message to be more about the fact that people complain about the price, but it's already sold out, so it must not be THAT widespread of a complaint. The "the real conversation here is" was showing that Bungie (and DeeJ) KNOW what the issue is, not that he's reminding them.