On DBO Shirts (Q for everyone)

by Claude Errera , Sunday, July 07, 2013, 11:11 (4168 days ago) @ General Vagueness

I tried to order one and the PayPal form said "Some required information is missing or incomplete. Please correct your entries and try again." at the top and "Please enter a valid combination of City, State, and ZIP code." over the address information. I double checked that everything was correct and tried clicking Continue several times and going back to the previous page and then forward again and every time it gave me that message. I just used the same card with the same information to get XBL gold again and the only issue I had was a typo in the card number (well, and forgetting my password for a minute), and once I fixed that it went through fine. Has anyone else had this issue, and does anybody know (specifically) what to do about it?

anyone? anything? I don't know what category "your form thinks my house doesn't exist" would go under on their customer service form... I just tried again and it still says the same thing

In general, this happens when the town name you're using (or the state abbreviation) doesn't match the recorded zip code; I build systems for clients that do a standard lookup, and occasionally the name they're using (or the spelling they're using) is different from what the post office thinks things should be.

If you visit this page:

https://tools.usps.com/go/ZipLookupAction!input.action

and you put in your street address, city, and state (leave the zip field blank), does the formatted address look EXACTLY like what you're typing into the shirt address field?