Managers Enable their Employees to Achieve their Goals (Criticism)

by narcogen , Andover, Massachusetts, Wednesday, January 17, 2018, 16:09 (2283 days ago) @ Kahzgul

So I think what D & C need is not unrestricted access to everyone. I think they need more team members. Members who understand the community and its concerns, and members who simply can take some of the work off of the shoulders of D & C in order to free them up to communicate far, FAR more than they are right now.

I think this is a big, big part of it.

Bungie went from being a 35 member team that released a game a year with a 1 person community team who wore other hats as well, to a 300 person team producing a shooter every 3 years, where community relations meant coming up with something funny to read once a week that included enough tidbits to be mildly interesting while the game was released, (and then fielding questions about playlist hoppers for some months). Lather, rinse repeat.

They're now a 700 person company managing what is, for all intents and purposes, an MMO, and they haven't really changed the model of how they interact with players... and they probably should.