I preordered through Microsoft, but... (Destiny)

by BeardFade , Portland, OR, Sunday, September 18, 2016, 22:38 (2786 days ago) @ ZackDark

... can't figure out what to do next. I wasn't given a redemption code and I can't find a way to make sure it's hooked up with my account on the correct Xbox. I have this issue where because my wife and I have two Xbox Ones, I have to buy my games on the Xbox she uses but is called my home Xbox, and vice versa for games she wants so that we can both play them on the Xbox we typically use. I'm not seeing anything on my Xbox to confirm I bought the pre-order (but Microsoft gave me a receipt, took my money, and says I own it).

I just want to know if there's something I'm missing that those of you who ordered on Microsoft know about.

Wouldn't this be easier if there were family accounts for Xbox? Gah.

locked

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Did I miss something? Can't pre-order RoI on the Xbox... - ZackDark, 2016-09-14, 01:09
- Did I miss something? Can't pre-order RoI on the Xbox... - Xenos, 2016-09-14, 01:43
  - Huh, it takes a second sign-in - ZackDark, 2016-09-14, 02:01
- Pre-ordering on Xbox is a PS4 exclusive - Kahzgul, 2016-09-14, 06:11
  - Heh - ZackDark, 2016-09-14, 11:37
  - I laughed way too hard at this. - TheeChaos, 2016-09-14, 21:01
- But can we buy just the update? - ChrisTheeCrappy, 2016-09-14, 12:46
  - But can we buy just the update? - MacAddictXIV, 2016-09-14, 12:52
    - Pretty sure it's $30, but this - ZackDark, 2016-09-14, 12:56
      - I must have done it wrong :-) - MacAddictXIV, 2016-09-14, 12:58
    - But can we buy just the update? - ChrisTheeCrappy, 2016-09-14, 13:00
      - But can we buy just the update? - Xenos, 2016-09-14, 14:53
        
        But can we buy just the update? - ChrisTheeCrappy, 2016-09-14, 15:05
        
        But can we buy just the update? - Xenos, 2016-09-14, 15:09
        
        But can we buy just the update? - ChrisTheeCrappy, 2016-09-14, 15:38
    - But can we buy just the update? - Korny, 2016-09-14, 13:03
      - just checked, was $30 on aug 6th when I preordered for ps4. - slycrel, 2016-09-14, 13:05
        
        just checked, was $30 on aug 6th when I preordered for ps4. - MacAddictXIV, 2016-09-14, 13:10
        
        Seriously? - Korny, 2016-09-14, 13:14
        
        Seriously? - MacAddictXIV, 2016-09-14, 13:57
        
        $32.46 here - Schedonnardus, 2016-09-14, 15:20
      - If you're having issues... - kidtsunami, 2016-09-14, 13:16
      - But can we buy just the update? - squidnh3, 2016-09-14, 13:25
  - Working with Xbox support now - ChrisTheeCrappy, 2016-09-14, 13:19
    - Here is what they told me about Xbox One - ChrisTheeCrappy, 2016-09-14, 13:34
      - Isn't even a real solution. - ProbablyLast, 2016-09-14, 14:33
        
        Isn't even a real solution. - MacAddictXIV, 2016-09-14, 14:36
      - Microsoft Support doesn't know what they're talking about - Xenos, 2016-09-14, 15:01
        
        Exactly what happened to me - ZackDark, 2016-09-14, 16:16
        
        You mean the exact same link that I posted? - Korny, 2016-09-14, 16:33
    - UPDATE: TRY a different browser - ChrisTheeCrappy, 2016-09-14, 16:34
      - UPDATE: TRY a different browser - Schedonnardus, 2016-09-14, 19:37
        
        UPDATE: TRY a different browser - ChrisTheeCrappy, 2016-09-15, 13:06
      - CONFIRMED - breitzen, 2016-09-15, 13:32
        
        CONFIRMED - ChrisTheeCrappy, 2016-09-15, 16:52
- This is refreshing. - Kermit, 2016-09-14, 14:02
  - This is refreshing. - stabbim, 2016-09-14, 14:40
    - This is refreshing. - Kahzgul, 2016-09-14, 20:52
- I preordered through Microsoft, but... - BeardFade, 2016-09-18, 22:38

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I preordered through Microsoft, but... (Destiny)