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Let's troubleshoot! Remember to power off and back on... (Destiny)

by Kahzgul, Monday, February 09, 2015, 14:36 (3383 days ago) @ Kermit

That was a joke.

Does your chat work normally using the Xbox headset? Or does neither headset work?

If neither headset works with either controller, then I'd contact Microsoft hardware repair and get ready to ship them your console.
If neither headset works with just one controller, then I'd guess the headset jack is damaged on that controller.
If only the Astros don't work on either controller, then I'd guess your Xbox headset adapter is damaged and needs to be replaced.
If only the Astros don't work on just one controller, well, you already said that's not the case.


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