They have not always been completely accurate with autobans

by Xenos , Shores of Time, Friday, August 09, 2013, 12:09 (3921 days ago) @ kapowaz

Interesting. The way that game companies hand out bans and adjudicate in situations like this is interesting, as in many ways it's analogous to being prosecuted for a criminal act, only unlike a proper judicial system you don't automatically start out with a presumption of innocence. I think the fact that they could false-positive flag you is a little unsettling; the behaviour itself might have been suspicious, but clearly they had no proof of wrongdoing whatsoever. And if atypical patterns of play can trigger this system, it's quite feasible it happened more often than we know about.

Disconcerting.

Honestly I don't find these stories disconcerting because everyone I know that's been unjustly banned by Bungie has been unbanned. The reason the system has to be this way is because there are way more people doing questionable things in online games than any reasonably sized group of people can check on. Many on these forums already complain about the cost of games and DLC etc., which unfortunately is part of the way game companies make a living nowadays, but imagine if they also had to basically employ a call center sized group of employees just to review every single flag that pops up for every player that might be cheating?

The much simpler way is to autoban people that are doing things that are almost always seen as behavior of an abuser and if they file a request for a review you check and make sure. If you remember from Bungie's old weekly updates they even at one point had an entire section devoted to people that would write in claiming they weren't cheating and Bungie would confirm they were. They even told us that they constantly monitor the banhammer and that the accuracy was as close as they could make it to 100%.