Fan Communication (Gaming)

by Morpheus , High Charity, Saturday, July 07, 2018, 08:15 (2336 days ago) @ Cody Miller

Only problem is, you can't speak to fans without seeming to pick a fight, even though it may be the opposite of that. But that's pretty much what happened, they picked a fight with these people.

That's why developers like Bungie don't address fans directly--other than not having any time, regardless of what they say or do, it would be taken negatively. They just have to ignore it. If the issue becomes big enough, they address it in an article or the like. But to respond to someone personally will only open up a can of worms.