Fan Communication (Gaming)

by EffortlessFury , Saturday, July 07, 2018, 14:21 (2335 days ago) @ Blackt1g3r

I can sort of see both sides on this one.

Agree.

As a developer, and longtime indie game dev wannabe, I tend to agree that ArenaNet firing over this is overly harsh. It draws a very clear line in the sand for it's devs, and is kind of a nightmare for community management in the long run.

I think the main problem here is that her twitter account mentions that she is a member of the ArenaNet narrative team. When you do something like that you are basically saying you speak for the company which is what probably prompted the firing. It’s ok to tell people you work for some company, but you should make it part of your public identity unless you want to accept the responsibility that comes with being a mouthpiece for the company.

I mean, the person she lashed out at was replying to her own Twitter thread about a Guild Wars AMA she did. It was relevant commentary provided respectfully in the exact context Twitter is meant for. It was really bizarre.