Sales isn't about manipulation (Off-Topic)

by Earendil, Wednesday, September 24, 2014, 16:02 (3503 days ago) @ rliebherr

Isn't that what sales is? Convincing people that something is in their best interest? If it's not, and you are convinced that it is, it doesn't mean it was manipulative, it means the salesman was good at his job and you thought the value warranted the price.

Exactly. Part of sales is simply educating the customer on the product in question, or the circumstances of life. For example an Insurance salesmen need not "manipulate" a person so much as explain to them the chances of X happening, and what happens if X happens. The customer, having not known either of those things before, can now make an informed decision about whether they will handle it themselves, go with the product in front of them, or go with a competing product.


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